1. Where goods are damaged on delivery the Buyer has the right to refuse delivery. Damaged goods should be photographed on delivery and photos emailed to firstname.lastname@example.org. If goods are damaged on delivery, we will replace the goods in as timely a manner as possible at no extra cost.
2. If goods are signed for and later found to be faulty/damaged, notice must be given in writing within 24 hours and photos will be required to be emailed to email@example.com.
3. All faulty/damaged goods issues will be dealt with on a case by case basis and best endeavours will be made to rectify within a timely manner. Manufacturers' warranties will apply in certain cases.
4. Any returned items which are not faulty or damaged will incur full carriage costs which must be paid for by the customer. Notice of intention to return unwanted goods must be given within 14 days of receiving goods. Returned goods must be in original packaging and in original condition before refunds can be given.
5. All returned goods to be sent to Patrick Rogers Ltd., O'Connell St., Ballymote, Co. Sligo